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If you are not able to see the content of PowerPoint file means that PPT file has been corrupted and requires recovery solution. It can be repaired by manual method but use of PPT recovery software. To work around this problem, move the file to a trusted location. Note If you still experience this problem, contact your system administrator. More Information. Office File Validation is a feature that performs security checks on files. If Office File Validation detects a problem with a file, the file cannot be opened.

Nov 13, 2020 • Filed to: Recover & Repair Files • Proven solutions

There is no surprise that you're also one of those individuals, who is stuck in this problem. This problem can be discerned in any of the PowerPoint versions and is usually really annoying. This might be becoming a hurdle for you to carry on your professional life, since this issue can be encountered in all versions of PowerPoint there are surely multiple ways to deal with them, don't worry the solutions are short and easy to follow, in this guide you'll be given every possible solution.

Part 1: What is causing the 'PowerPoint found a problem with content' issue?

After investigating many cases of numerous people it is concluded that there could be multiple and multilayered causes of the issue, which you are dealing with right now. Many reasons for this irritating problem you're encountering right now are elaborated here;

• Protected views enabled

If the protected views are enabled there are chances that the program might reject your demand of opening the file that is downloaded from a direct URL or any outlook attachment. Your file will be restricted by the protected views so for this dilemma, turn of the protected views.

• Location of the file not present in the trust list

The location of your file can also result in giving birth to this problem, if the hosting folder of the file does not exist in the trust list of the PowerPoint this error may arise, in this case, you must add the location to your trust list of the PowerPoint.

• The file is blocked

Sometimes when you download your file from any website, the file is blocked by the operating system of your device because it may witness any virus coming up along with the file which may disturb your device, so you'll be witnessing this error in that situation too.

• Location of the file in the synchronized folder

You will face the issue of 'PowerPoint found a problem with the content' if your file is present in a synchronized folder for example Dropbox, OneDrive, a synchronized folder disables the file to work properly so if you think your file is in the Dropbox, OneDrive or the folder is overseen by back-up software, in this scenario you will also be head to head with this issue.

Part 2: How to fix PowerPoint found a problem with content?

So after we have discussed that what multiple reasons are the result of this issue, the most important question arises what to do in this problematic situation of the error 'PowerPoint found a problem with content'. Different individuals may find diverse pathways of getting rid of this issue because the scenario maybe changes for one another, for which there are many methods to follow. So don't worry if you're a victim of this problem, every method is useful for some. Here are some of the most commonly used methods to deal with this situation. Let's get to understand them in detail.

Method 1: Disabling protected views

As of many culprits, the trust center is the most visited place to find one for recovering from the 'PowerPoint found a problem with the content issue', protected views have the dignity to put you in this issue, so without thinking twice first try this method.

Step 1: open up your PowerPoint application already open or present in any other folder.

Step 2: click on the 'file' menu and then click options.

Step 3: look at your left and press the button of 'trust centers'.

Step 4: press the 'trust center settings' button on right.

Step 5: In the 'trust center settings' window click on the 'protected views' and un-check all the given options.

Step 6: Click the button 'OK' and you're good to go.

Step 7: Open up your file and see if the issue is solved.

Method 2: Adding the location of the file to the trust list

There are chances that your file isn't where it is supposed to be for smooth running, but the task for you is to assign it to the trust list. When you download the PowerPoint file from any website online it is usually stored in a less secure folder. If this is your scenario adding the location of the file to the trust list method could come handy to you.

Step 1: Open up another existing PowerPoint presentation.

Step 2: Click on 'file' and go down to 'options'

Step 3: further click on 'trust center' and then 'trust center setting'

Step 5: later click on the option of 'trusted locations'

Step 6: Click on 'Add new location'

Step 7: Click on 'browse' and add the location of the file that is facing the issue.

Step 8: once the changes are made, restart your PowerPoint application error freely.

Method 3: Moving the file out from the synchronized folder

If you've already tried putting your file location in the trust list and yet you have got a frown face. Your file may be present in Dropbox or OneDrive folder because of which you are required to follow these steps and move your file to a regular directory.

Step 1: Navigate to the location of the folder where the file is saved.

Step 2: right-click on the file and press the option of 'cut' or simply use 'control x'

Step 3: go to a regular directory, right-click, and 'paste' the file in any other folder.

Step 4: Open up your file and see if the issue is solved.

Method 4: Unblocking the file

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If you are still encountering this issue, it is obvious that you have downloaded your file from any online source and your operating system has blocked the file. So now you know that your file is blocked, it is time to unblock it by following these steps

Step 1: right-click on the PowerPoint file and choose the option of 'properties'

Step 2: Once you have opened the properties of the file, further click on the general tap.

Step 3: Click on the 'unblock' button.

Step 4: Lastly click on 'apply' to save the changes.

Step 5: open up the file and see if the issue has vanished.

Method 5: Resort to all-in-one repairing tool: Stellar file repair

Stellar file repair is an astonishing all-purpose tool kit. It is a remarkable tool for dealing with corrupt Microsoft applications. The tool kit is known for its multipurpose characteristic because of which it is also called an all-in-one repairing tool. This incredibly powerful tool is capable of resolving the issues of MS word, excel, PowerPoint, and also Zip files. The tool kit is versatile enough to work with almost all versions of Microsoft word, excel, PowerPoint and you don't need any other file repairing tool for the zip file, Stellar-file repairer is at your service for that too.

Key features:

• Repairs corrupt Microsoft word files with original formatting.
• Repairs Microsoft excel files to restore complete data.
• Repairs corrupt PowerPoint files and restore all objects.
• Repairs zip files and extracts all valuable data.
• Compatible with Windows 10, 8.1, 8, 7, Vista, 2003, and even XP.

Steps for repairing PowerPoint files with stellar file repair

If you have tried all the above-mentioned methods and still are stuck in this devastating situation. You can try to tackle the issue using a stellar file repairer. The software is capable of dealing with all the minor and major issues of PowerPoint and restoring all the objects you have lost due to any reason.

Follow the following steps to repair PowerPoint files:

Step 1: Download and run the 'Stellar repair for PowerPoint' software.

Step 2: click on the file you are concerning the software for and upload it after clicking the 'select file' option.

Step 3: Once you have uploaded the file click on the option of 'scan'

Step 4: wait for the scanning process to run smoothly, it's a short time process don't worry.

Step 5: After the scanning process you can see the preview of your corrupt file.

Step 6: finally store the recovered file in the desired location.

Step 7: Open up your file and see if the issue is solved.

Video Tutorial on How to Recover Unsaved/Deleted PowerPoint Files?

People Also Ask

• PowerPoint can stop working because of several reasons which include the following:

  • An add-in can be causing interference to the smooth working of the program
  • You do not have the latest available version of PowerPoint installed on your system
  • Another process may currently be using PowerPoint

• PowerPoint may be unable to read your presentation file if the file is damaged. PowerPoint presentation files could be corrupted if you insert into them, slides from another file that is corrupted. They could also be corrupted by viruses, wrong compression, or abrupt system shutdown.

• • Remove conflicting add-ins
  • Check for latest updates and get them installed, if you do not have them
  • Repair Microsoft Office
  • Check for compatibility between PowerPoint and your antivirus program; ensure there is no conflict
  • Hardware acceleration should be disabled

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you try to start PowerPoint for Mac, you may receive the following error message:

Microsoft PowerPoint has encountered a problem and needs to close. We are sorry for the inconvenience.

Cause

Powerpoint Found A Problem With Content Mac 2019

This behavior may occur if any one of the following conditions is true:

• PowerPoint preferences are corrupted.
• Programs running in the background are interfering with PowerPoint.
• Application files are corrupted.
• A user account profile is corrupted.

Resolution

To resolve this issue, follow these steps. You may find it helpful to print this article before you continue.

Step 1: Quit all applications and close all windows

1. On the Apple menu, click Force Quit.

2. Select an application in the 'Force Quit Applications' window.

3. Click Force Quit.

4. Repeat the previous steps until you quit all active applications.

Warning

When an application is force quit, any unsaved changes to open documents are not saved.

When you are finished, click the red button in the upper-left corner of the screen, and then go to 'Step 2.'

Step 2: Remove PowerPoint Preferences

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1. Quit all Microsoft Office for Mac applications.

2. On the Go menu, click Home.

3. Open Library.

   Note

   The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

4. Open the Preferences folder.

5. Look for a file that is named com.microsoft.powerpoint.plist. If you locate the file, move it to the desktop. Start PowerPoint, and check whether the problem still occurs. If you cannot locate the file, the application is using the default preferences.

6. If the problem still occurs, quit PowerPoint, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.powerpoint.plist file to the trash.

7. Quit all Microsoft Office for Mac applications.

8. On the Go menu, click Home.

9. Open Library.

   Note

   The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

10. Open the Preferences folder.

11. Open the Microsoft folder.

12. Look for a file that is named com.microsoft.powerpoint.prefs.plist. If you locate the file, move it to the desktop. Start PowerPoint, and check whether the problem still occurs. If you do cannot locate the file, the application is using the default preferences.

13. If the problem still occurs, quit PowerPoint, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.powerpoint.prefs.plist file to the trash.

If the problem continues to occur, go to the next step.

Step 3: Perform a clean startup

For information how to 'clean start' your computer, click the following article number to view the article in the Microsoft Knowledge Base:

2398596 How to use a 'clean startup' to determine whether background programs are interfering with Office for Mac

If the problem continues to occur, go to the next step.

Step 4: Create a new user account

Sometimes, a specific user's information may become corrupted, and this may prevent installation, startup, or use of some applications. To determine whether this is the case, you can log on to the computer by using a different or new user account, and then test the application.

If the problem no longer occurs, the cause exists within the user's home folder. If you think that the user account was responsible, you can continue to troubleshoot by using the new user account.

Note

For help moving your user files to the new account, contact Apple.

If the problem continues to occur, go to the next step.

Step 5: Use the 'Repair Disk Permissions' option

Powerpoint Found A Problem With Content Mac

You can use the Repair Disk Permissions option to troubleshoot permissions problems in Mac OS X 10.2 and later versions. If the permissions for your Microsoft software are incorrect, Office for Mac applications may start slowly or perform slowly. To use the Repair Disk Permissions option, follow these steps:

1. On the Go menu, click Utilities.
2. Start the Disk Utility program.
3. Click the primary hard disk drive for your computer.
4. Click the First Aid tab.
5. Click Repair Disk Permissions.

Note

The Disk Utility program only repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your home folder.

Step 6: Remove and then reinstall Office

For information about how to manually remove and then reinstall Office, see the following article:

Powerpoint Found A Problem With Content 365

Third-party disclaimer information

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The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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The information and the solution in this document represent the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.